Effective October 1, 2019
These Terms of Service (“Terms”) constitute a binding contract between you (“you” or
“Customer”) and Troytec, Inc. (“us” or “we” or “Troytec”) governing the use of and
access to the products we offer in connection with a paid or trial subscription
(“Troytec Service”) to you and any authorized individuals engaged by you to use the
Troytec Service on your behalf (each, a “User,” and collectively, “Users”). By using or
accessing the Troytec Service, or authorizing or permitting any User to use or access
the Troytec Service, you accept and agree to be bound by these Terms.
We may update these Terms from time to time. If we do, we will update the Effective
Date listed above. Your continued use of the Troytec Service after these Terms have
changed will constitute your agreement to the modified Terms. If you do not agree to the
modified Terms, your only recourse is to terminate your use of the Troytec
Service.
Definitions.
“Course Content” means all intellectual property and rights including coursework,
images, sounds, and video owned or licensed by Troytec and provided through the
Troytec Service.
“Customer Content” means all intellectual property and rights including coursework,
images, sounds, and video owned or licensed by Customer and provided by the Customer
through coursework publishing functionality that may be made available by
Troytec.
“Documentation” means specifications, help documentation, and other written materials
provided to Customer in connection with Customer’s use of Troytec Service.
“Troytec Service” means the web-based interactive learning service that enables
Users to view interactive courses, tutorials, and practice sets and all materials
provided therewith.
“Order Form” means an order form referencing these Terms that lists the number and
type of Subscriptions Customer has purchased.
“Plan” means a Subscription type made available to Customer (e.g. a-la-carte,
unlimited usage, etc.), as further set forth in Exhibit A.
“Subscription” means the right to access Troytec Service. Subscriptions are
available for various types of Users and Plans, as further set forth on the Order
Form.
“Subscription Fee” means the fee for a Subscription to Troytec Service, as listed on
the Order Form.
“Users” means users of Troytec Service for whom Customer has a valid Subscription.
Users may be employees, contractors, job applicants or other individuals.
Subscription.
Grant. Subject to Customer’s payment of Subscription Fees, Troytec hereby grants to
Customer a non- transferable, non-exclusive, limited term, royalty-free license, without
the right to sublicense, to access and use Troytec Service in accordance with these
Terms.
Administrators; User IDs; Passwords; Service Agreement.
Customer must have an assigned administrator to act as a point of contact to Troytec.
Each User must have a unique user ID. User IDs cannot be shared or transferred. Customer
is responsible for maintaining the confidentiality of its user IDs and passwords, and
Customer agrees that Troytec has no liability with regard to the use or misuse of such
user identifications or passwords by third parties. Users must agree to comply with the
terms of service set forth at Troytec Terms of Service
Restrictions. Except as expressly set forth in Section 2.1, Troytec reserves all
rights and grants Customer no licenses of any kind hereunder, whether by implication,
estoppel, or otherwise. The license set forth in Section 2.1 above does not include any
rights to and Customer shall not (a) reproduce, modify, translate or create any
derivative work of all or any portion of Troytec Service; (b) sell, rent,
lease, loan, provide, distribute or otherwise transfer all or any portion of Troytec
Service; (c) reverse engineer, reverse assemble or otherwise attempt to gain access to
the source code of all or any portion of Troytec Service; (d) use Troytec Service
Troytec, Inc. Confidential Page 2 for third-party training, commercial time-sharing or
service bureau use; (e) remove, alter, cover or obfuscate any copyright notices,
trademark notices or other proprietary rights notices placed or embedded on or in
Troytec Service; (f) unbundle any components of Troytec Service, or third party
software; or (g) cause or permit any third party to do any of the foregoing.
Data. In connection with Users’ usage of Troytec Service, Troytec may collect
certain data under the terms of the Troytec Service privacy policy at Troytec Privacy
Policy Troytec may use such data to improve Troytec Service or other Troytec services
or to provide usage statistics to current or potential customers. Troytec may provide
specific, identifiable User information to Customers or their authorized agents as
needed to assist such Customers to track User participation (e.g., to track whether a
User has successfully completed a course).
Proprietary Rights.
Ownership. Troytec is the owner or licensor of, and shall retain all right, title
and interest in and to, all intellectual property rights embodied in the Troytec
Service (and any corrections, modifications, updates, or upgrades thereto), whether or
not made by Troytec and whether or not based on feedback from Customer.
Course Content. Troytec does not guarantee that (i) the Course Content is accurate
or error-free or (ii) the licensor of such Course Content has the necessary intellectual
property rights to make such content available through the Troytec Service. Customer’s
use of and reliance on Course Content is at Customer’s own risk.
Customer Content. Customer shall retain all intellectual property rights in and to
the Customer Content and Customer’s Confidential Information as defined in Section 8.1.
If Customer provides any Customer Content to Troytec, Customer grants Troytec a
worldwide, perpetual, irrevocable, sublicensable license to use, copy, publicly perform,
publicly display, reformat, translate, excerpt (in whole or in part) and distribute such
Customer Content solely to Customer Users as part of the Troytec Service. Customer
shall ensure that (i) it has the necessary rights and approvals to provide any Customer
Content, (ii) the Customer Content will comply with all applicable laws and regulations,
(iii) the Customer Content shall not contain any personally identifiable information of
any patient or other third party, and (iv) the Customer Content does not infringe any
copyright or misappropriate any trade secret or intellectual property of a third
party.
Warranty Disclaimer. EDUCATIVE SERVICE IS PROVIDED “AS IS” AND “WITH ALL FAULTS.”
EDUCATIVE MAKES NO WARRANTY, EXPRESS OR IMPLIED OR STATUTORY, WITH RESPECT TO EDUCATIVE
SERVICE, THE CUSTOMER CONTENT, COURSE CONTENT, OR ANY PART THEREOF OR ANY SERVICES
PROVIDED HEREUNDER, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF RELIABILITY,
USEFULNESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, OR THOSE
WARRANTIES ARISING FROM COURSE OF PERFORMANCE, DEALING, USAGE, OR TRADE.
Indemnification.
Troytec’s Indemnification.Troytec shall defend and/or settle, at its own expense,
any claim, action or proceeding brought against Customer to the extent based upon a
claim that the use of Troytec Service (excluding the Course Content or any Customer
Content) as contemplated hereunder infringes any copyright in the United States or
misappropriates any trade secret of a third party (a “claim”) and pay any and all
damages and costs as are finally awarded against Customer (including reasonable
attorneys’ fees) attributable to such claim, provided that Customer: (i) notifies
Troytec promptly in writing of any such action; (ii) gives Troytec sole
control of the defense and/or settlement of such action; and (iii) gives Troytec all
reasonable information and assistance (at Troytec’s expense excluding time spent by
Customer’s employees or consultants). Should any Licensed Material become, or in the
opinion of Troytec be likely to become, the subject of an infringement claim, Troytec
may, at its reasonable option, (a) procure for Customer the right to use the affected
Licensed Material; (b) replace or modify, in whole or in part, the affected Licensed
Material to make it non-infringing; or (c) remove the affected Licensed Material, or
part thereof, or promptly refund to Customer any prepaid, unused fees and terminate
these Terms. THE FOREGOING STATES Troytec’S ENTIRE LIABILITY AND OBLIGATION FOR
INFRINGEMENT CLAIMS.
Customer’s Indemnification.Customer shall defend and/or settle, at its own expense,
any claim, action or proceeding brought against Troytec to the extent based upon a
claim that (i) Customer has misappropriated any Course Content or used Course Content in
violation of these Terms or (ii) the Customer Content violates any applicable law or
regulation or any third party privacy right or infringes any copyright in the United
States Troytec, Inc. Confidential Page 3 or misappropriates any trade secret or
intellectual property of a third party (a “claim”) and pay any and all damages and costs
as are finally awarded against Troytec (including reasonable attorneys’ fees)
attributable to such claim, provided that Troytec: (a) notifies Customer promptly in
writing of any such action; (b) gives Customer sole control of the defense
and/or settlement of such action; and (c) gives Customer all reasonable information and
assistance (at Customer’s expense excluding time spent by Troytec’s employees or
consultants). The foregoing states Customer’s entire liability and obligation for
infringement claims.
Limitations of Troytec’sIndemnification. Troytec assumes no liability hereunder
for: (i) any compliance with Customer’s specifications, if Troytec Service would not
itself be infringing or otherwise the subject of the claim but for such
compliance; (ii) use of other than a current unaltered release of Troytec
Service provided to Customer, if use of such current unaltered release of Troytec
Service would have avoided the infringement; (iii) the combination, operation or use of
Troytec Service with non-Troytec programs or data or with Customer Confidential
Information or Customer Content, if Troytec Service would not itself be infringing or
otherwise the subject of the claim but for such combination, operation or use; or (iv)
use of Troytec Service not in accordance with the Documentation provided therewith, if
Troytec Service would not itself be infringing or otherwise the subject of the claim
but for such use.
Fees and Payment.
Pricing. Pricing for Subscriptions is set forth in the Order Form. Troytec will
invoice Customer for the number of Subscriptions set forth in the Order Form. Prices are
subject to change with thirty (30) days advance notice but such increases will not be
applied until the renewal of the Subscription.
Payments; Taxes. Unless otherwise specified in an Order Form, all fees
are quoted in United States dollars and are non-refundable. Fees shall be due within
thirty (30) days from the date of the Order Form. Any good faith undisputed payment not
received from Customer by the due date may accrue (except with respect to charges which
Customer has disputed in writing and in good faith), at Troytec’s discretion, late
charges at the rate of one and one-half percent (1.5%) of the outstanding balance per
month, or the maximum rate permitted by law, whichever is lower, from the date such
payment was due until the date paid. Customer is responsible for paying all local,
state, federal or foreign taxes, levies or duties of any nature.
Confidentiality.
Definition of Confidential Information. As used herein, “Confidential Information”
means all confidential and proprietary information of a party (“Disclosing Party”)
disclosed to the other party (“Receiving Party”), whether orally or in writing, that is
designated as confidential or that reasonably should be understood by the Receiving
Party to be confidential given the nature of the information and the circumstances of
disclosure. Notwithstanding the above, neither party shall have liability to the other
with regard to any Confidential Information of the other that the Receiving Party
reasonably demonstrates: (a) is or becomes generally known to the public without breach
of any obligation owed to the Disclosing Party; (b) was known to the
Receiving Party prior to its disclosure by the Disclosing Party without breach of any
obligation owed to the Disclosing Party; (c) was independently developed by the
Receiving Party without breach of any obligation owed to the Disclosing Party; or (d) is
received from a third party without breach of any obligation owed to the Disclosing
Party.
Confidentiality. The Receiving Party shall not disclose or use any Confidential
Information of the Disclosing Party for any purpose outside the scope of these Terms,
except with the Disclosing Party’s prior written permission. Each party agrees to
protect the confidentiality of the Confidential Information of the other party in the
same manner that it protects the confidentiality of its own proprietary and confidential
information of like kind, but in no event shall either party exercise less than
reasonable care in protecting such Confidential Information. If the Receiving Party is
compelled by law to disclose Confidential Information of the Disclosing Party, it shall
provide the Disclosing Party with prior notice of such compelled disclosure (to the
extent legally permitted) and reasonable assistance, at Disclosing Party‘s
cost, if the Disclosing Party wishes to contest the disclosure. Notwithstanding any such
compelled disclosure by the Receiving Party, such compelled disclosure shall not
otherwise affect the Receiving Party’s obligations hereunder with respect to
Confidential Information so disclosed.
Remedies. If the Receiving Party discloses or uses (or threatens to disclose or use)
any Confidential Information of the Disclosing Party in breach of this Section 8, the
Disclosing Party shall have the right, in addition to any other remedies available to
it, to seek injunctive relief to enjoin such acts, it being specifically Troytec, Inc.
Confidential Page 4 acknowledged by the parties that any other available remedies may be
inadequate.
Limitation of Liability. EXCEPT FOR EACH PARTY’S INDEMNIFICATION OBLIGATIONS OR A
BREACH OF SECTIONS 4.3 (CUSTOMER CONTENT) OR 8 (CONFIDENTIALITY), IN NO EVENT SHALL
EITHER PARTY OR ITS LICENSORS HAVE ANY LIABILITY TO THE OTHER PARTY FOR ANY LOST
PROFITS, LOSS OF USE, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR FOR ANY
INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED AND,
WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY, WHETHER OR NOT THE
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL EITHER
PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN
CONTRACT, TORT OR UNDER ANY OTHER THEORY OF LIABILITY. EXCEPT FOR Troytec’S
INDEMNIFICATION OBLIGATIONS OR A BREACH OF SECTION 8 (CONFIDENTIALITY), IN NO EVENT
SHALL THE LIABILITY OF Troytec OR ITS LICENSORS EXCEED THE LESSER OF $5000 OR THE TOTAL
AMOUNT FOR Troytec SERVICE PAID OR PAYABLE BY CUSTOMER TO Troytec HEREUNDER.
Term and Termination.
Term. These Terms are effective on the Effective Date of the Order Form and shall
remain in effect until the Order Form terminates.
Termination for Cause. A party may terminate these Terms for cause: (a) upon thirty
(30) days written notice of a material breach to the other party if such breach remains
uncured at the expiration of such period; or (b) if the other party becomes the subject
of a petition in bankruptcy or any other proceeding relating to insolvency,
receivership, liquidation or assignment for the benefit of creditors.
Effect of Termination. The following provisions shall survive any termination or
expiration of these Terms: Sections 3, 4, 5, 6, 7.2, 8, 9, 10.3, 11 and 12. Termination
shall not relieve Customer of the obligation to pay any fees accrued or payable to
Troytec prior to the effective date of termination. In the event that Customer
terminates these Terms under Section 10.2, Troytec shall refund to Customer any prepaid
fees for the remainder of the term after termination.
Arbitration. The parties will cooperate in good faith to resolve any disputes
regarding these Terms. If the parties are unable to resolve the dispute within thirty
(30) days following the date one party sends written notice of the dispute to the other
party, and if Customer or Troytec wishes to pursue the dispute, it shall be resolved
through neutral binding arbitration in King County, Washington in accordance with the
Commercial Arbitration Rules of The American Arbitration Association. The arbitrator’s
award shall be final and binding upon the parties, and judgment may be entered upon it
in accordance with applicable law. Expenses of arbitration will be paid according to the
findings of the arbitrator.
General Provisions. All notices under these Terms shall be in writing and shall be
deemed to have been given upon (a) personal delivery; (b) the second business day after
mailing with proper postage; (c) the second business day after sending by confirmed
facsimile; or (d) the second business day after sending by confirmed email. These Terms
may not be assigned by either party by operation of law or otherwise without the prior
written consent of the other party, which consent shall not be unreasonably withheld.
Such consent is not required in connection with the assignment of these Terms by
Troytec pursuant to a merger, acquisition or sale of all or substantially all of
Troytec’s assets. The validity, construction and interpretation of these Terms shall be
governed by the internal laws of the State of Washington, excluding conflict of law
provisions. The parties agree to submit to the exclusive jurisdiction of the state and
federal courts of Seattle, Washington. These Terms, together with the Order Form,
policies and instructions incorporated by reference, constitute the entire agreement
between the parties with respect to the subject matter hereof. These Terms supersede all
prior negotiations, agreements, and undertakings between the parties with respect to
such matter. If any provision of these Terms is held to be contrary to law, then the
remaining provisions of these Terms will remain in full force and effect.
Notwithstanding any provision contained in these Terms, except for financial obligations
due and owing, neither party shall be liable to the other to the extent fulfillment or
performance of any terms or provisions of these Terms are delayed or prevented by causes
not within its control and which, by the exercise of reasonable diligence, it is unable
to prevent. A waiver by either party of any breach by the other party shall not be
construed to be a waiver of any succeeding breach or any other covenant by the other
party. All waivers must be in writing and signed by the party waiving its rights. These
Terms do not create a partnership, franchise, joint venture, agency, and fiduciary or
employment relationship between the parties.