Question and Answer: 64

The 33820X Exam is a certification test designed to assess the skills and knowledge of professionals in the field of call center technology. This Exam covers various topics related to designing, deploying, and managing Avaya Aura Call Center Elite and Elite Multichannel solutions.
Successful completion of the 33820X Exam will demonstrate that the individual has a comprehensive understanding of the features and functionality of the Avaya Aura Call Center Elite and Elite Multichannel solutions, as well as the ability to design, deploy, and manage these solutions in real-world scenarios. This certification is intended for system administrators, network engineers, and other IT professionals who are responsible for designing and deploying call center solutions.
For the 33820X Exam, individuals are encouraged to have hands-on experience with the Avaya Aura Call Center Elite and Elite Multichannel solutions, as well as a strong understanding of related technologies such as SIP, VoIP, and network security. Additionally, they should be familiar with industry best practices for call center design and deployment, as well as the design and deployment of Avaya Aura Call Center Elite and Elite Multichannel solutions.